FAQ

Many people find relief using it once a day—especially in the morning or before bed. However, if you’re experiencing intense congestion or allergies, you can safely use it up to twice a day.

Our formula uses natural, medical-grade ingredients and is generally safe for most groups. Still, we recommend consulting a healthcare professional before use if you’re pregnant or considering using it for children under 12, just to be sure it’s the right fit for your situation.

We suggest using distilled or sterile water to avoid introducing any impurities into your nasal passages. If you’re unable to obtain distilled water, you can boil tap water and allow it to cool before use.

Some users may experience mild discomfort the first few times they rinse, mainly due to unfamiliarity with the process. Most find that any minor irritation quickly subsides, and the refreshing, open feeling afterward makes it worth it.

Absolutely. We understand life’s circumstances change. You can manage your subscription, pause, or cancel it anytime through your account settings - no questions asked.

Each subscription box comes with enough rinse packets for daily use over 31 days. If you find yourself needing more (or using fewer), you can adjust your subscription to match your specific needs.

We stand behind our product. If you’re not satisfied within 30 days, please reach out to our customer support team. We’ll work with you to either find a suitable solution or provide a refund.

Most people tolerate daily sinus rinsing well. If you have a specific medical condition or chronic sinus issues, please consult your doctor before use. Immediately discontinue if you experience any adverse reactions and seek medical advice.

In most cases, no. Our formula is carefully balanced to provide a gentle, cooling sensation without causing irritation. If you have extremely sensitive nasal tissues, start with a smaller amount and consult a healthcare professional if you experience any ongoing discomfort.

Yes, many individuals with a deviated septum find that sinus rinsing helps manage congestion. However, results may vary. If you have any concerns, we recommend consulting your ENT specialist.

Absolutely. Regular rinsing helps clear excess mucus from the back of the nasal passages, providing relief from post-nasal drip and reducing throat irritation.

For some people, snoring can be related to congestion and blocked airways. By keeping nasal passages clear, our sinus rinse may reduce snoring, though individual results can vary.

Since our product is a natural, topical rinse, there are typically no direct drug interactions. However, if you are on specific nasal medications or have health concerns, consult your doctor before use.

Yes, we provide a step-by-step instruction guide in every box, and you’ll find helpful videos and tips on our website to ensure you’re rinsing safely and effectively.

We suggest replacing it every month for optimal hygiene, but this can vary based on usage frequency and how carefully you clean and store the bottle.

While our blend is formulated to soothe rather than dry out nasal passages, a slight dryness can occur if you’re using the rinse multiple times a day. You can reduce frequency or add a humidifier to your environment.

Yes. Our monthly subscription includes pre-measured packets to ensure consistent dosing and maximum convenience. Just mix with sterile or distilled water per the instructions.

We recommend mixing only as much solution as you need for a single use. If any is left over, discard it to prevent potential contamination.

Our formula is free from common allergens such as gluten, soy, or dairy. However, if you have a specific concern, please review our full ingredient list or contact our support team.

Each packet is standardized for optimal effect. If you find the sensation too strong, you can dilute it slightly with more water—just be sure to maintain proper hygiene and use sterile or distilled water.

We recommend distilled or boiled-and-cooled water to avoid potential bacteria or other impurities that might be present in tap water.

We’re committed to reducing waste. Our boxes and most packaging materials are recyclable. Check local recycling guidelines to ensure proper disposal.

Some people find that clearing congestion lessens sinus-related headaches. While it may help with headaches tied to sinus pressure, it is not designed to treat migraines specifically. Consult a healthcare professional for persistent or severe headaches.

Ear pressure can happen if the solution reaches the Eustachian tube or if you blow your nose too forcefully after rinsing. Gently follow the instructions and avoid forceful nose-blowing. If discomfort persists, stop use and consult a doctor.

Many ENT specialists recommend nasal irrigation to aid healing after sinus or nasal surgery, but always check with your surgeon before starting.

Yes, we recommend washing your rinse bottle with warm, soapy water and allowing it to air dry thoroughly after each use to maintain proper hygiene.

Sometimes a small amount of solution may drip into the throat, causing mild coughing. Swallowing a bit of the solution isn’t harmful, but you can lean forward and breathe through your mouth during rinsing to minimize throat contact.

We’re here to help. Reach out to our customer support team via phone, email, or live chat on our website. We love hearing from our customers and will do our best to address your concerns promptly.